×
 
Blog Post

A3 Creative Solutions Client Support

Website Technical and Content Maintenance Services

Amplify Digital Marketing Corporation is a Canada's largest Treepl Agency Partner. We've been serving Treepl website clients since the platform's inception. We'd love to support former A3 Creative Solutions clients! Here's how.

Services Offered

We're here to provide technical and creative support to former A3 clients, including:

  • Technical maintenance: ie. HTML Layouts, CSS Display Code, JavaScript functionalities
  • New website feature development, new Custom Modules, etc.
  • Content entry and management
  • Content creation, including graphic design, artwork production, and copywriting
  • Monthly backups of your website and it's custom module components

And, we're a full service digital marketing shop, providing numerous creative, marketing and advertising services.

Check out our Portfolio of work by Service Category or Client Sector.

Availability, Turnaround Time

We are available for general service requests during business hours, 9:00 AM through 5:00 PM. Monday through Friday, CST. 

We're based in Regina, Saskatchewan, Canada, its Central Standard Time all year long 'round these parts!

That doesn't mean we're not available outside those ranges, we often are, but for general service items, this is the window we guarantee.

If you are ordering ad hoc, on-demand services, we our request form includes your ability to indicate a non-guaranteed, but generally respected time to assess and respond, then complete the services requested.

If your Support Services Agreement includes support for after business hours on weekdays, weekends, or emergency response, our specific turnaround commitments are included in your agreement.

Submitting Service Requests

Clients are welcome to submit service requests via our Support Services Form found here.

You'll be asked to submit information about yourself, your website, and the specific service you are in need off.

Support Service requests are automatically put into our work que, and an Amplify representative will contact you to obtain an further details regarding your request.

Fees, Payment Terms

Let's keep things simple.

Amplify fees for Creative and Content Management services are $100 CAD per hour.
This includes creation or modification of graphic images or illustrations, copy writing services, and content entry of client-supplied contents.

Amplify fees for website Technical services are $125 CAD per hour.
This includes all technical aspects of your website, its functionality, its display templates and any supporting programming code, as well as backups and scheduled revisions.

We bill in 15 minute increments, but any single invoice is a subject to a minimum billing of one hour.

Emergency, after hours requests are charged at 2x our published day rate.

We further offer monthly website and custom module backups for most Treepl clients, at rates negotiated under your Support Services Agreement, pending the scale of your website and the quantity of Custom Module and CRM attributes associated with your Treepl account.

If you have engaged in a Support Services Agreement with Amplify, generally speaking your account will be invoiced at the end of each month, for services provided that month.

Terms are Net 30 days. We reserve the right to restrict or refuse services to accounts whose status is not current.

For those without a Support Services Agreement, we're happy to complete requests upon receipt of advanced payment via Credit Card transaction.

Next Steps

If you would like to take advantage of Amplify's technical, creative and content maintenance services simply submit a preliminary request or call 306.559.5042 to speak with one of our team about your needs.


Scott Harwood

April 24, 2023